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Taylor Cigelman has held various roles in customer support and management, currently serving as Enablement Content Manager at Perceptyx since February 2020. Key positions at Perceptyx include Manager of Customer Care Associates and Client Support Team Lead, demonstrating a strong focus on client relations and team leadership. Prior to Perceptyx, Taylor worked at PenLink from July 2017 to February 2020 as a Client Service Representative, providing support to law enforcement in data analytics and training. Other experience includes being an Account Representative at MyRacePass, where Taylor managed projects and client relationships, and working as a Payroll and Benefits Specialist at Crete Carrier Corporation. Taylor holds a Bachelor's degree in Organizational Communication from Doane University, earned in 2017.