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James Nelson is an accomplished Executive Director of Operations at Percepta since October 2021, where responsibilities include developing client account strategies and ensuring client satisfaction in North America. With extensive experience in sales and operations, roles include Global Director of Inside Sales/Business Development at Alert Logic, where oversight of pipeline and demand generation strategies spanned North America and EMEA, and Regional Director at Gympass, managing partnerships in the Southeast Region. Previous positions also include Regional Sales Manager at Nexeo Solutions and Mobile Mini Inc., and Director of Inside Sales at Sunnova and Support Choice, Inc. Notably, James provided strategic oversight at Verizon as Director of Call Center Operations. Academic qualifications include a BA in Marketing from Midwestern State University and an MBA from Strayer University.