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Kelly Smith has extensive experience in loss prevention and customer service, beginning a tenure at JD Finish Line in April 2007 as a Fraud Specialist and advancing to Senior Loss Prevention Officer, responsible for investigating theft and training new associates. Additional roles include Senior Sales Associate at Perani's Hockey World since June 2015, overseeing daily operations and customer service, and a Store Manager position at LIDS Sports Group from 2004 to 2007, managing store operations and employee scheduling. Prior experience includes a Support Manager role at Walmart from August 1993 to August 2003, handling customer transactions and responsibilities in the electronics department. Kelly holds a high school diploma from Warren Central High School, obtained in 1992.