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Nicholas East CeMAP is an experienced professional in the financial services sector, currently serving as Completions Manager at Pepper Money UK since January 2022, with prior roles including Commercial Operations Manager and Wholesale Operations Manager. Notably, Nicholas held positions at Optimum Credit Ltd. from April 2018 to January 2022 as Quality Assurance Manager and Broker Account Manager. Previous experience includes roles as Compliance Advisor and Underwriter at 118118Money and managerial positions overseeing outbound and inbound sales teams at Serco from January 2012 to January 2015. Nicholas's educational background includes a CeMAP qualification from the LIBF in 2019 and a National Certificate in Aerospace Engineering from the International Centre of Aerospace Engineering in 2012.