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James Russo is a Corporate Clients Services Team Leader at B&CE, where James has been working since September 2016. James also holds the title of Customer Service Executive at B&CE Benefit Systems since January 2015. With their background in customer service and elite knowledge of pensions, James leads an ongoing accounts team with a focus on DC Pensions and Automatic Enrolment. James excels in people management and assists in reaching both team and individual targets through a primarily telephony role.