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Mark Rudden is a seasoned Senior Technical Writer with extensive experience in creating online help and user guides for HR software suites. Currently at Peoplefluent since March 2008, Mark also develops instructional screencast videos and leads projects as a Senior Information Developer. Prior roles include Technical Writer positions at Authoria and Raymond James Financial, where Mark focused on user manuals, quick reference guides, and internal policy documentation. Mark holds education credentials from Brooklyn College and the New York Institute of Technology.