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Katerina Paschakis has a diverse professional background with extensive experience in customer service and administration. Currently employed as a Customer Service Agent at PeopleCert since January 2022, Katerina previously held similar roles at Teleperformance and NORACSystems. Earlier career positions include Human Resource Assistant at Siemens Transportation Group and Store Manager and Franchise Trainer at Ruckers Franchise Group. Katerina's experience also encompasses sales as a Direct Sales Representative and Phone Operator at SaskTel. In terms of education, Katerina is pursuing a degree in TESOL/TESL/TEFL from Oxford Seminars, with coursework ongoing since January 2007.