ÂÜÀòÂÒÂ×

Colleen Noss is an experienced IT Business Analyst with a strong background in business systems analysis, enterprise content management, and technical support. Current position at Pennsylvania Lumbermens Mutual Insurance Company began in April 2023, following roles at Preferred Mutual and Lackawanna Casualty Company. Colleen's expertise includes troubleshooting production and development issues, managing document security using FileNet, and performing in-depth business process analysis. Previous positions at Cognizant, TMG Health, T-Mobile, Kraft Wilkes, and Diamond Triumph Auto Glass highlight a solid foundation in IT support and systems administration. Colleen holds a B.S. in Software Engineering from Colorado Technical University and an A.A.S. in Information Systems Technology from Luzerne County Community College.