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Josh Brienen is a seasoned technology manager with over a decade of experience at Pekin Insurance, currently serving as Technology Manager for Commercial Lines and Agency Digital Engagement after progressing through various roles including Experience Manager and Senior UX/UI Designer. Responsibilities include leading user experience strategy, executing User Centered Design initiatives, and conducting user research while improving the enterprise user experience initiative. Prior experience as a Creative Coordinator involved developing promotional materials and managing communications for independent insurance agents. Josh Brienen holds a Bachelor of Science in Communication Design from Western Illinois University and an Associate of Arts and Sciences in Graphic Design from Illinois Central College.