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Narendra Reddy Manchala is a seasoned technology professional with extensive experience in system architecture and software engineering, currently serving as Principal System Architect at Pegasystems since November 2019. Prior experience includes roles as Sr. System Architect at Nielsen, where deployment at Nielsen focused on Pega implementation, and various positions at Pegasystems from December 2007 to April 2018, including Technical Lead and Principal Software Engineer, with notable contributions to the CRM "Field Service" application and enhancements to the PRPC Grid component. Earlier in the career, Narendra held a Software Engineer role at Yahoo, primarily in front-end development. Educational qualifications include a Master's degree in Computer Sciences from University College of Engineering, Osmania University, and a Bachelor's degree in Computer Sciences from Spoorthy Degree College, Hyderabad.