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Salma Putri Artha Via is a skilled professional with extensive experience in customer service and digital marketing. Currently serving as a Contact Center Agent at PT. Pegadaian since September 2023, Salma previously worked as a Customer Service Sales Specialist at PT. Aksamala Adi Andana and held various roles in customer care and digital marketing at Telkom Indonesia and Zenius, respectively. Salma has also contributed to educational environments as a Learning Assistant at Universitas Janabadra and served as a Campus Ambassador for the International Model United Nation. With a degree in management and business from Universitas Janabadra and additional training at RevoU, Salma possesses a comprehensive skill set in customer engagement and content creation.