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Luciana Pacheco is a seasoned professional in User Experience with extensive expertise spanning roles in leading design teams and managing user-centered projects. Currently serving as a Senior Manager of User Experience at PedidosYa, Luciana focuses on optimizing processes and developing high-quality user experiences while collaborating closely with User Research and Data teams. Previous experience includes positions as a UX Manager leading Q-Commerce initiatives and as a UX Design Project Leader at Mercado Libre, overseeing cross-company projects for Mercado Pago. Additional roles include UX Lead at Despegar.com and various positions in design and academia, demonstrating a strong foundation in UX methodologies and a commitment to developing talent within the field. Luciana holds a degree in Multimedia Design from Universidad Nacional de La Plata.