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Pedro R. is an experienced IT professional with a diverse background in service delivery and technical operations. Currently serving as Senior Manager of IT Service Delivery at Pediatrix Medical Group since August 2022, Pedro previously held the position of IT Service Availability Manager at Citrix from August 2020 to August 2022. Pedro's career also includes significant roles at MEDNAX as Technical Operations Manager, BlackBerry as Enterprise Support, and various positions focusing on IT support and administration at Ituran USA, Zimmerman Advertising, Synergistix, and PRFI. This extensive experience highlights a strong expertise in IT management and support services.