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Thais Viana is a seasoned communication professional with extensive experience in internal communication, content creation, and event management. Currently serving as an Analista de Comunicação at DBSP since June 2020, Thais has contributed to internal communication plans, social media strategies, and the launch of the new brand, along with managing e-NPS and event organization. Previously, Thais worked at DBServer and Desinchá, developing communication plans and engaging internal content while overseeing endomarketing efforts and cultural initiatives. Earlier roles included positions in organizations such as Vivante and Language Factory, where responsibilities ranged from video production to social media content management. Thais holds a Bachelor's degree in Social Communication - Journalism from Universidade Estadual Paulista Júlio de Mesquita Filho and additional qualifications in Graphic Design and Business Communication.