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Kyle Hutchison is a seasoned technical support professional with extensive experience in helpdesk and technical support roles. Currently serving as a Helpdesk Analyst - Tier 1 at Paragon Development Systems since November 2012, Kyle provides first level technical support for various applications. Previous positions include Information Security Administrator at QBE Insurance, Helpdesk Analyst - Tier 1 and Service Desk Specialist at QBE Regional Insurance, and Technical Support Specialist at Esker Software, where responsibilities ranged from assisting users with software issues to providing second level support for document delivery products. Kyle's early career includes roles in technical support at TAB Products and Kimberly-Clark Corporation. A graduate of Herzing College of Technology, Kyle possesses a strong foundation in technical support and customer service.