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Juan Morales is an experienced Quality Assurance Specialist and Support Specialist at PCS Revenue Control Systems, Inc., where responsibilities include providing remote support for software and hardware, offering software training, and managing technical issue resolutions. Previous experience includes working as Level 2 Tech Support at Altice USA, troubleshooting internet connectivity issues, and serving as an Inventory Management Specialist at Anysystem.com. Additionally, Juan held the position of Frozen Foods Manager at Pathmark Stores, Inc., where skills included inventory management and training new associates. Juan holds a certificate in Computer Networking and Security from Lincoln Tech.