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Josh Lawless is a seasoned IT professional with extensive experience in technical analysis and systems administration. Currently serving as a Systems Admin II at CIVCO Medical Solutions since May 2023, Josh previously held the position of Lead Technical Analyst at Aegon from June 2014, where responsibilities included managing user issues in Citrix and VMware environments. Prior experience includes working as a Tech Solutions Analyst at Hibu from August 2009 to June 2014, focusing on addressing customer concerns through remote access software and maintaining accurate support documentation. Josh holds an Associate of Science degree in Computer Information Systems from Kaplan University, earned between August 2007 and August 2009.