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Katja Kleinig is a seasoned professional with extensive experience in customer success, software development, and project management. Currently serving as the Manager of Customer Success at PCI Energy Solutions since May 2011, Katja has excelled in building strategic relationships, advocating for client needs, and facilitating product enhancements. Previous roles include Principal Software Analyst, Software Development Manager, and Senior Software Developer, where Katja demonstrated expertise in overseeing complex projects, implementing agile methodologies, and optimizing software processes. Katja began a career with positions such as Data Entry Supervisor at Equitable Royalty Corporation and Junior Software Developer at the Intelligent Transportation Systems Laboratory. Holding a Master's degree in Electrical and Computer Engineering and a Bachelor's degree in Computer Engineering from the University of Oklahoma, Katja’s academic background complements a robust professional trajectory.