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Ketan Railkar is an experienced professional with a strong background in application support services and enterprise resource planning (ERP), specializing in Infor LN and Baan ERP solutions. Currently serving as the Director of Infor Application Support Services at PCG since February 2015, Ketan is responsible for the growth and overall functioning of these services. Previous roles include Solutions Architect and Principal Consultant, with experience in onsite application support, functional testing, and team management across various companies such as Polaris Financial Technology Limited and e-Emphasys Technologies. Ketan holds an MBA in Operations Management from the University of Mumbai and an Engineer's degree in Electronics & Telecommunication from the Maharashtra Institute of Technology Aurangabad.