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Sarah A.

Head of Compliance at Citizen

Sarah A. has over 15 years of experience in the financial services industry. Their most recent role was as the Head of Compliance at Citizen, where they started in January 2023. Prior to that, they worked at Shawbrook Bank as a Senior Financial Crime Manager from March 2022 to December 2022. From September 2021 to March 2022, Sarah worked as a Banking Relationship Manager at Inpay.

Before that, Sarah held the position of Head of Merchant Underwriting at Cashflows from October 2020 to September 2021. Their responsibilities included onboarding merchants onto the Cashflows platform, leading a team of onboarding analysts, and being the key escalation point for underwriting and risk management queries.

Sarah served as a Compliance Operations Manager at OpenPayd from February 2018 to September 2020. In this role, they managed the onboarding and monitoring of merchants, supervised a team of analysts, and reported monthly statistics to the MLRO (Money Laundering Reporting Officer).

Prior to OpenPayd, Sarah worked at eBay as a Quantitative Risk Policy Manager from June 2016 to May 2017. Sarah was responsible for redefining risk policy development and documentation, ensuring regional regulations were considered, and controlling regional risk losses.

Sarah also has experience in finance and payments, having worked as a Finance Payments Controller at Worldpay from December 2014 to June 2016. Their responsibilities included overseeing payments and settlements for client and business transactions and ensuring compliance with regulatory policies.

Earlier in their career, Sarah worked at The Co-operative Bank plc as a Coordinator & Process Modeller - Analyst BACS & Faster Payments from July 2008 to December 2014. In this role, they managed a team, monitored colleague performance, mentored colleagues, and developed new business policies and processes.

Overall, Sarah has a strong background in compliance, risk management, and operational roles within the financial services industry.

Sarah A. attended Oakwood High School Chorlton High School from 1998 to 2003. During their time there, they obtained 14 GCSEs with grades ranging from A to C, including English, Maths, and Sciences. After completing their secondary education, there is no information available regarding any formal education or degrees in a specific field of study.

In terms of additional certifications, Sarah A. obtained an International Anti-Money Laundering Diploma from the International Compliance Association in November 2020.

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