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Hezekiah Ukachi Amaike is a Product Manager at Paystack since September 2019, where responsibilities include collaborating with backend engineers to enhance merchant settlement processes through technology advancements, optimizing fund flow, and establishing failure point alerts, resulting in a 900% improvement in settlement SLA. Previous roles at Paystack encompassed Product Operations in Core Payments and Settlements, Product Support for Offline Payments, and User Operations for Customer Engagements. Prior to Paystack, Hezekiah worked as a Monitoring and Evaluation Officer at Junior Achievement Nigeria from November 2018 to September 2019, and completed internships at Osas & Oseji Estate Surveyors & Valuers and J.Ajayi Patunola and Company in 2015. Hezekiah holds a Bachelor's degree from Obafemi Awolowo University (2011-2017) and completed a program at Lagos Business School, Pan-Atlantic University in 2018.