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Kelsey Cerullo is a seasoned professional in compensation analysis and customer support, currently serving as a Senior Compensation Analyst at Payscale since January 2021. Prior to this, Kelsey held roles at RFX Inc. as the Leader of Customer Support, overseeing the billing department and team performance, and at The Predictive Index as a User Operations Specialist, where Kelsey effectively resolved partner and client issues. Kelsey's experience also includes positions at BlueGrace Logistics, where achievements as Senior Account Manager led to significant revenue growth and high customer satisfaction scores. Earlier roles in client management, customer service, and promotions have contributed to a well-rounded skill set in operations and team leadership. Kelsey earned a Bachelor of Arts in Communication from Curry College, enhancing a strong foundation for professional pursuits.