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Robert Bartolomeo serves as the Head of Customer Success for Risk Services and Externalized Solutions at PayPal since April 2020, overseeing teams focused on managing and mitigating risk for customers and merchants. Prior roles include VP of Client Services at Hearsay Systems, where responsibilities encompassed post-sale customer engagement, and VP of Customer Success, Professional Services, and Support at CipherCloud, handling global professional services delivery and technical support. Bartolomeo's extensive career also includes leadership positions at Axway, Tumbleweed Communications, and Mphasis, demonstrating a strong track record in customer engagement and professional services across various industries. Robert Bartolomeo holds a Bachelor of Science in Business Management from Binghamton University School of Management.