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Kumarika Chaudhuri is the Senior Director, Global Customer Operations & Site Head at PayPal, based in India. She joined PayPal in 2018, from Groupon, where she was Site Director and Head of Shared Services, and before this, she was VP & Global Head of Operations with Secova. Her earlier experience includes operations leadership roles with Hewitt Associates, GENPACT, Flextronics Software Services, Wipro BPO, and Dow Jones. She holds a Bachelor's of Science in Economics and Maths from the University of Calcutta, and an MBA from Calcutta University.