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Karla Mazoni Ferreira currently serves as Head de Operações e Conciliação at PayHop, a position held since February 2023. Previously, Karla held senior financial coordination roles at Bankly and Natura &Co, specializing in financial reconciliation and operational efficiency. With extensive experience in financial back-office operations, including positions at PayGo and PicPay, Karla has focused on process mapping, cash flow management, and incident resolution. At Cielo, Karla advanced from a junior financial analyst to a senior position, emphasizing financial reconciliation for large corporate clients. Karla holds a postgraduate degree in Administration and Business from Universidade Presbiteriana Mackenzie and a bachelor's degree in Business Administration from Universidade São Judas Tadeu.