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Julie Grout is an experienced professional with extensive expertise in service delivery and operations management within the financial sector. Currently serving as a Senior Service Line Manager at Pay.UK since March 2020, Julie also manages service delivery for the Cheque and Credit Clearing Company. Previous roles include Operations Manager and Business Analyst, where Julie contributed to the development of future clearing models. Julie has held prominent positions at Hewlett-Packard, including Transition Project Manager and Transformation Manager, overseeing significant change initiatives. With a solid foundation in accounts and settlement management from roles at Unisys and Co-operative Bank, Julie is recognized as an industry expert in cheque clearing and has a proven track record of successfully implementing operational changes.