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Bill Yan has a diverse work experience spanning over several industries and roles. Bill has worked as a Partnership Officer at the Paul Ramsay Foundation, where they supported the for-purpose sector in creating an Australia where people can overcome disadvantage. Prior to that, they worked as a Trainer and Assessor at Charter Australia, a Registered Training Organization.

Bill also has experience as a Radio Show Host at 2CR Chinese Radio Network, where they hosted the Migrant Handbook program in Cantonese language. Bill has been involved in community work as the Co-Convener at Sydney Chinese Services Interagency and as the Operations Manager at Counterpoint Community Services INC.

In addition, Bill has served as the Chairperson of the Events Group at Waterloo and Redfern Neighbourhood Advisory Boards, where they collaborated with tenant representatives and agencies to address issues and concerns of tenants in public housing estates.

Earlier in their career, Bill worked as the Executive Officer at South Sydney Community Aid Multicultural Neighbourhood Centre, providing social welfare services to culturally and linguistically diverse individuals and families. Bill also worked as a Chinese Bilingual Community Development Case Manager/Counselor at the same organization.

Bill has additional experience as a Front Office Assistant at Mount Elizabeth Hospital, a Human Resource Assistant at Amtek Engineering Ltd, and a Draftsperson at Toyo Glass Machinery Singapore (Pte) Ltd.

Bill Yan has a diverse education history. In 1995-1996, they attended Technical Institute and received a GCE 'O' Level qualification. From 1999-2004, they studied at Singapore Polytechnic and obtained a Diploma in Business Administration. Continuing their education, they attended Griffith University from 2005-2008, where they completed a Double Degree Bachelor program in Psychological Science and Business with a focus on Human Resource Management. In 2008-2010, they pursued a Graduate Diploma in Counselling at the Australian College of Applied Psychology. Bill Yan further expanded their skills in various areas. In 2015, they obtained a Certificate IV in Training and Assessment (TAE40110) with a specialization in Workforce Development and Training from Northern Beaches Community College. In 2017, they completed a Certificate in Practical Project Management from ofCourse. In 2019, they earned certificates in Social Impact Analysis and Lean Data Approaches to Measure Social Impact from +Acumen. Finally, in 2020-2021, they upgraded their certification to a TAE40116 Certificate IV in Training and Assessment (Upgrade) with a focus on Training and Assessment from Inspire Education.