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Ivana Smitakova is an experienced Client Success & Relations Manager at Patrix AB, where responsibilities include identifying client challenges, coordinating education sessions, and planning the annual client conference. Previous roles include Claims Adjuster and Traffic Coordinator at DB Schenker, where diplomatic skills and effective communication were essential. Additional experience includes internships and positions in customer service, marketing, and project assistance across various companies. Ivana's educational background spans multiple fields, including library studies and gymnastics education.