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James Kim has a diverse work experience. James started their career as a Customer Service Representative at Delta Dental in 2007, followed by an IT Operations Intern position at McKesson in 2008. James then worked as a Support Analyst at Delta Dental until 2013, concurrently working as an IT Consultant at JM Management from 2013 to 2016. James then joined Trinity Technology Group, Inc. as a Senior Systems Analyst from 2013 to 2016, and later as a Manager from 2017 to 2018. Following this, they joined UC Davis Health System as a Systems Integration Engineer from 2016 to 2017. From 2018 to 2020, James worked at Mazars USA LLP as a Manager, State and Local. Currently, they hold the position of Vice President of Information Technology at Patriot Growth Insurance Services, LLC since September 2020.

James Kim completed their Bachelor of Business Administration (B.B.A.) in Project Management from DeVry University from 2012 to 2014. The information about their education at California State University-Sacramento, including the degree name and field of study, is not provided. James also holds certifications such as Certified SCRUM Product Owner and Certified SCRUM Master CSM from the Scrum Alliance, as well as a Bridges Interface Certification from Epic.