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Claudia Fletcher's work experience includes various roles in the nonprofit sector. Claudia was previously the Chief Program Officer at Patrick Henry Family Services, where they were responsible for overseeing the organization's programs and ministries. Prior to that, they worked as an Author and Speaker at Third Degree Parenting. Claudia also served as the Regional Director and Executive Director at Bethany Christian Services, Minnesota. Additionally, Claudia worked as a Family Life Advocate at Downey Side Families for Youth and an Adoption Specialist at Adopt America Network. Claudia also served as a Parent Liaison at Minnesota Adoption Support and Preservation and as the Director of Development at Hospitality House Boys and Girls Clubs.

Claudia Fletcher holds a Bachelor of Arts degree in Behavioral Science from Oklahoma Wesleyan University, which they obtained from 1981 to 1985. Claudia later pursued a Master of Education degree in Guidance and Counseling from South Dakota State University, completing their studies from 1985 to 1987. In 1990, Claudia began pursuing an EdD degree in Higher Education Administration at Oklahoma State University, completing half of the coursework by 1992. In addition to their formal education, Claudia holds a certification in Permanency and Adoption Competency from PACC, although the specific month and year of obtaining this certification are not provided.