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Courtney Hall has been working in the customer service industry since 2002. Courtney began their career at Weldon, Williams & Lick, Inc., where they held the roles of Account Manager, Customer Solutions Team, Order Clerk, and Verifying Department. In 2020, they joined Passio Technologies, where they currently hold the roles of Training and Account Manager, Training and Implementation Project Manager, Client Care Specialist, and Customer Support Representative.

Courtney Hall attended the University of Arkansas - Fort Smith.