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Khanh Pham is a Retailer Customer Success Manager at NielsenIQ since August 2021, responsible for overseeing end-to-end service for ten corporate retailers. Previously, Khanh worked as a Performance Executive at Mindshare, achieving 100% digital media KPIs by optimizing significant advertising campaigns and enhancing team productivity through automation tools. Khanh also gained valuable experience as an SEO Intern at Exotic Voyages, where efforts led to a 10% increase in website traffic and a notable conversion of customer requests into sales. Additionally, Khanh co-hosted networking events for Startup Grind, successfully attracting over 100 attendees, including key industry figures. Khanh holds a Master’s degree in E-Business from Newcastle University and a Bachelor’s degree in International Business Management from Northumbria University, complemented by a BTEC HND in Business from National Economics University in Vietnam.