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Paul Rivera has over 15 years of experience in the field of customer service and IT support. Since February 2012, Paul has held various roles at Parker Wellbore, beginning as a PC Support Analyst III and advancing to Lead Customer Support Analyst and currently serving as Customer Service Support Manager. Prior to this, Paul worked at ENGlobal from February 2005 to February 2012 as IT Support, and previously held an IT Support position at McDermott International Inc. from 1998 to 2006.