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Adam Krusza is a Technical Support Specialist at Parata Systems since March 2021, providing level one technical support while consulting with field service engineers and ensuring customer satisfaction. Previously, Adam served as the Riverside Branch Center Director and Membership Engagement Coordinator at Racine Family YMCA, focusing on membership enrollment and relationship-building. Adam also held positions as an Assistant Store Manager at Walmart and an Executive Team Leader at Target, where responsibilities included improving profitability, driving sales, and managing team operations. Adam's earlier experience includes various roles at Enterprise Rent-A-Car, OneMain Financial, and several YMCA locations, emphasizing customer service, staff development, and program coordination. Adam holds a Bachelor's degree in International Business and Asian Studies from Augustana College.