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April Lankford is a seasoned professional with extensive experience in business analysis and collections management. Currently serving as a Senior Business Analyst at Parallon since April 2022, April specializes in evaluating automation benefits and gathering requirements for various projects. Prior roles at Professional Account Services Inc. included Collections Manager, Collections Supervisor, and Quality and Compliance Specialist, where April supervised teams, ensured compliance with relevant laws, and managed collection processes. Earlier experience includes working as a Self-Pay Collector and a Billing/Purchasing Specialist. April holds a Bachelor's degree in Health Care Administration/Management from Western Governors University.