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Michael Wheeler is an accomplished professional with extensive experience in the technology and customer service sectors. As the founder of Wheeler & Co since January 2023, Michael leverages expertise gained from various prominent roles, including Global Partner Development Manager at Parallo, where the focus is on supporting ISVs in maintaining their competitive edge. Michael has previously served as Account Manager at Provoke Solutions, where a design-led approach in software development utilizing Microsoft technologies was emphasized. At Microsoft, roles included Customer Success Manager, facilitating cloud adoption for corporate accounts, and Advocacy Manager, addressing customer and partner issues. Earlier career experiences as Channel Knowledge Specialist and Technical Coach at Telecom New Zealand, alongside positions at iiNet and ihug, underscore proficiency in customer service and technical support. Michael holds a Diploma of Business in Information Systems and Management from Auckland University of Technology.