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Jo Walton has extensive experience in operations and consultancy, currently serving as Operations Manager at Parallax since September 2022, where responsibilities include developing business strategies, managing ISO compliance, and leading software implementations. Previously, Jo held multiple roles at Crisp, culminating in Head of Consultancy, contributing significantly to the firm's growth from start-up to a major player in social media moderation. Earlier experience includes roles in project management and localization at Activision and Lionbridge, showcasing expertise in handling multilingual and multimedia projects. Jo holds a Master's degree in Translation with Language Technology and a Bachelor's degree in Joint Honours in French and Spanish from Swansea University.