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Jonathan Villegas started working as a Customer Service Representative at Anthem, Inc. in November 2015. Jonathan'sresponsibilities included answering customer questions regarding insurance benefits, verifying doctors' participation, handling pharmaceutical issues, resolving customer complaints, and escalating them to the appropriate department. Jonathan also worked on incoming faxes for prior authorization and was part of a special team supporting new markets and members. In May 2018, they joined Paradigm as a Service Desk Analyst II. No end date is provided for this role.

Jonathan Villegas attended the D G Erwin Technical Center from 2017 to 2018. During their time there, they studied Information Technology. Additionally, they obtained a certification in AZ-104 Exam Preparation: Microsoft Azure Administrator and another certification in Microsoft Azure Administration from Cloud Academy in August 2023.