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Tatiana Kharlamova has a diverse background in the tourism and customer service industries, currently serving as an Application Specialist at Papula-Nevinpat since March 2017, with prior roles as an Administrative and Patent Assistant. From July 2013 to December 2016, Tatiana worked as a rebooking agent at Etraveli, specializing in customer service in English, Finnish, and Russian. Additionally, Tatiana gained experience as a freelance interpreter for Suomi-Venäjä Seura and completed internships at Cumulus Koskikatu Hotel and Finostrov Oy. Tatiana's academic qualifications include a Bachelor of Business Administration in International Marketing from Haaga-Helia University, a vocational qualification as a travel agent from Jyväskylän ammattiopisto, and a degree in Translation studies from Petrozavodsk State University.