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Jessica Holzer is a Senior Data Scientist at Panera Bread, leveraging expertise in developing segmentation models and customer attrition analysis through advanced machine learning techniques. Previously, Jessica held multiple data science roles at Ascension, focusing on predictive modeling for patient volume and emergency department wait times, while also contributing to a range of forecasting and analytics projects across various departments. Jessica holds a Master of Science in Data Science with a concentration in Computational Methods from DePaul University and a Bachelor of Arts in Psychology from the University of Missouri-Saint Louis. Additionally, Jessica is a Certified Google Cloud Professional Machine Learning Engineer.