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Joanne Kang is an experienced professional in education and administration, currently serving as an Administrative Coordinator at Compass Education Group since December 2022, where responsibilities include high-quality customer service and managing communication with clients and tutors. As the Director of Program Success at Pandemic Professors since August 2020, Joanne has developed team roles and advocated for tutor experiences. Joanne also holds the position of Head of Operations at Quadrat Academy, where responsibilities involve onboarding and technological research. Previous roles include BUILD Director at UC Berkeley Public Service Center, Head Peer Advisor at the University of California, Berkeley, and various positions that emphasize leadership, mentorship, and administrative support across diverse educational settings. Joanne holds a Bachelor of Arts in Cognitive Science and Psychology from the University of California, Berkeley.