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Stephen Kovarik is an accomplished account manager with extensive experience in customer success and operations management across various industries, including technology and hospitality. Currently serving as an Account Manager at PandaDoc since May 2023, Stephen previously held the role of Manager of Customer Success at CoStar Group, overseeing a team and revamping customer journeys to enhance satisfaction and retention. Additional experience includes roles at Inxeption and GoSite, where Stephen implemented client projects and fostered product adoption. Prior to that, significant operational roles at Marriott International involved enhancing front office efficiencies, revenue generation, and overall guest satisfaction. Stephen holds a Bachelor of Science in Business, Management, and Marketing from the University of South Carolina.