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Darren Smith is an experienced customer service professional with a background in various roles across different sectors. Currently, as a Customer Service Agent at Panda Waste Management since March 2018, Darren manages a wide range of customer inquiries in a fast-paced call center environment. Prior experience includes a long-term position as an Off-Licence Sales Assistant at Supervalu, where responsibilities encompassed customer service, merchandising, and sales transactions. Additional roles include Sales Assistant/Cashier at Applegreen PLC, where stock management and cashier duties were key tasks, and a brief stint as a Festival Assistant during the Festival Irlandese in Italy, enhancing customer engagement. Prior to these roles, Darren served as a Security Assistant with Sword Security Group, managing crowd control and safety. Educational qualifications include studies in Bar Management and Entrepreneurship at Technological University Dublin and a Leaving Certificate from Belvedere SJ.