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Swapnil Salvi has extensive work experience in customer loyalty and marketing roles. Swapnil'smost recent position was as a Customer Loyalty Program Lead for PAN Home, where they were responsible for strategizing and launching loyalty programs across the MENA region. Prior to that, they worked as a Senior Manager Campaign Manager for JioMart Partner/Reliance Jewels, managing and tracking performances, collaborating with the product team, and implementing personalized promotion programs. Swapnil also worked as a Manager Consultant for Accenture in India, helping clients launch and improve loyalty platforms. Swapnil has experience in marketing and branding, as seen in their roles as General Manager Marketing for Inox Leisure Limited and Deputy Manager Marketing for Big Cinemas-Reliance. Swapnil started their career as a Marketing Coordinator for Pantaloon Retail India Ltd. and as a Market Researcher for Synovate India Pvt Ltd.

Swapnil Salvi obtained a Bachelor of Engineering degree in Electronics from M.H.Saboo Siddik C.O.E in 2003. Swapnil then went on to pursue a Master's in Marketing from Somaiya Institute Of Management Studies & Research, which they completed in 2007. In 2020, they obtained a certification in The Fundamentals of Digital Marketing from Google.