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Navin Vasan has extensive experience in technical support engineering, primarily at Palo Alto Networks, where involvement spans from September 2018 to the present in various leadership roles, including Principal Technical Support Engineer and Team Lead for the Focused Services Team. Prior experience includes positions as a Technical Team Lead Engineer and Technical Support Engineer at iOPEX Technologies from May 2015 to September 2018, as well as a brief tenure as an Assistant System Engineer Trainee at Tata Consultancy Services. Navin's early career featured an internship as a Network Analyst at 128 Bits and culminated in a Bachelor of Technology (B.Tech.) degree in Information & Communication Technology from SASTRA University, achieved in 2014, following a higher secondary education in Mathematics and Computer Science.