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Miriam Carper is a seasoned professional in customer success and analytics with extensive experience across various industries. Currently serving as a Manager of Customer Success at Palo Alto Networks since February 2020, Miriam has held progressively senior roles, including Team Lead and Senior Customer Success Manager. Prior experience includes a contract position as a Business Analyst at Visa, a Senior Analyst role at JPI, and multiple positions at Vencore Inc., where Miriam worked as a Business Analyst and Scrum Master, as well as a Telecommunications Analyst. Earlier career highlights include project management at iCore Networks and coordination roles at A P Ventures, LLC. Miriam holds a Bachelor's Degree in Interdisciplinary Studies with a focus on International Relations and Counter Terrorism from the University of Maryland, Baltimore County, complemented by studies at Penn State University.