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Jeng-Yeu (Jerold) Shih is a Senior Software Engineer at Palo Alto Networks with prior experience as a Software Engineer at Pocket Gems and E.sun Financial Holding Co., Ltd. Jeng-Yeu began their career as a Software Engineer Intern at SYSCOM COMPUTER ENGINEERING CO. Jeng-Yeu holds a Master of Science in Computer Science and Engineering from Santa Clara University, completed between 2020 and 2021, and a Bachelor of Engineering in Computer Science and Information Engineering from National Taiwan Normal University, obtained in 2015.