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Charles Hooper III is a Corporate Systems Engineer at Palo Alto Networks since January 2024, where responsibilities include building trust with clients as a technical advisor, managing critical sales processes, conducting product showcases, and fostering consultative relationships. Previously, Charles served as a Licensed Insurance Agent and Customer Service Representative at Chewy from May 2021 to September 2023, and worked as a Member Services Specialist at the YMCA of Metropolitan Dallas from October 2020 to October 2021. Charles holds a Google IT Support Professional Certificate from Coursera, earned in July 2022, demonstrating a solid foundation in Information Technology.