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Sneha G is a skilled Business Analyst and Salesforce Administrator currently at Palni Inc since April 2023, providing technical support for Salesforce functionality and user training. Previous experience includes roles as an Associate Business Analyst at Palni Inc, focusing on SEO content writing and digital marketing, and as a Social Media Specialist at 500apps. Sneha also has a background in technical writing, contributing to user manuals and release notes for SmartBots and Salesforce Service Cloud. Earlier positions included a Marketing Analyst at REAN Cloud and a Digital Marketing Intern at Digital Ready. Education includes a PGDM in Marketing and Business Analytics from Vignana Jyothi Institute of Management, a certification in Big Data Analytics from INSOFE, and a Bachelor's degree in Computer Science from Jawaharlal Nehru Technological University. Ongoing professional development with Trailhead by Salesforce has been pursued since January 2020.