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Cassandra Burroughs is an experienced professional in the financial services and education sectors, with a career primarily focused on customer service and management. At Palmetto Citizens Federal Credit Union since August 2011, Cassandra has served in roles such as Call Center Assistant Manager and Call Center Member Service Supervisor, effectively addressing member account issues and assisting with various loan applications. Prior experience includes a leadership position at Carolina First Bank and TD Bank N.A., where Cassandra supervised contact center agents and achieved significant sales targets. Early career responsibilities involved teaching and developing educational programs for underprivileged children at Richland School District Two. Cassandra holds a Bachelor's Degree in Business Management from Midlands Technical College and a High School Diploma from Spring Valley High School, complemented by studies at South Carolina State University.